Please read these Terms & Conditions carefully before registering or using any service on the mcity88 platform. By accessing or using mcity88, you agree to be bound by the terms set out herein.
Last updated: 11 June 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User", "you") and mcity88 ("the Platform", "we", "us", "our") governing your access to and use of the website located at mcity88.win and all associated services, features, content, and functionality offered therein (collectively, "the Services").
By creating an account, logging in, depositing funds, or otherwise using any part of the mcity88 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the mcity88 platform and close your account.
The mcity88 platform is strictly available to individuals who are 21 years of age or older. By registering, you represent and warrant that you meet this minimum age requirement. mcity88 reserves the right to request age verification documentation at any time. Any account found to have been opened by a person under the age of 21 will be immediately suspended, and any funds held in such an account may be subject to forfeiture pending investigation.
Each Member is permitted to hold only one active account on the mcity88 platform. The operation of duplicate or multiple accounts by the same individual is strictly prohibited and will result in the permanent closure of all associated accounts. Balances held in duplicate accounts may be voided.
You are required to provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, email address, and Malaysian mobile number. You are responsible for maintaining the accuracy of this information and must update it promptly if it changes. mcity88 may require identity verification documents consistent with anti-money laundering obligations before processing withdrawal requests.
By registering, you confirm that the use of online gaming services is not prohibited by any law applicable to your jurisdiction. It is your sole responsibility to verify the legality of accessing and using the mcity88 platform in your jurisdiction before registering. mcity88 does not make any representation or warranty regarding the legality of the Services in any particular jurisdiction.
You are solely responsible for maintaining the confidentiality of your mcity88 login credentials, including your username and password. You agree to notify mcity88 support immediately if you suspect any unauthorised access to your account. mcity88 will not be liable for any loss or damage arising from your failure to maintain the security of your login credentials.
You must not share your account credentials with any third party. mcity88 accounts are strictly personal and non-transferable. Any activity conducted under your account credentials is deemed to have been carried out by you and you accept full responsibility for all such activity.
mcity88 accepts deposits and processes withdrawals in Malaysian Ringgit (MYR) via Touch n' Go eWallet, Boost eWallet, Maybank, CIMB, and Public Bank internet banking. Additional payment methods may be added or removed from time to time at mcity88's sole discretion.
Minimum deposit amounts are specified on the mcity88 Cashier page and may vary by payment method. mcity88 reserves the right to amend minimum deposit thresholds without prior notice.
Withdrawals are processed to the same payment method used for the corresponding deposit wherever technically possible, in accordance with anti-money laundering best practices. mcity88 targets withdrawal processing within minutes for verified accounts. Before a first withdrawal can be processed, you may be required to complete identity verification to the satisfaction of mcity88's compliance team.
All account balances, wagers, winnings, and transactions on mcity88 are denominated in Malaysian Ringgit (MYR). mcity88 does not accept or process transactions in any other currency at this time.
Player funds held on the mcity88 platform are maintained in segregated accounts, separated from mcity88's operational funds. This segregation is a regulatory requirement under the platform's international gaming authority licence and is intended to protect player balances in the event of insolvency.
All bonuses, free bets, cashback offers, and promotional credits offered by mcity88 are subject to specific terms and wagering requirements published at the time each promotion is offered. In the absence of specific terms, the following general provisions apply:
All games available on the mcity88 platform use certified random number generators (RNGs) or live dealer systems provided by licensed third-party studios. The return-to-player (RTP) percentages for each game are as certified by the relevant independent testing laboratory and are enforced as platform requirements.
mcity88 does not adjust, weight, or manipulate game outcomes in favour of the platform. In the event of a game malfunction, mcity88 reserves the right to void the affected game round and return the wagered amount to the Member's account. Winnings arising from a technical error or fault are not considered valid and may be withdrawn from a Member's account.
The following activities are expressly prohibited on the mcity88 platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content available on the mcity88 platform, including but not limited to trademarks, logos, graphics, software, game content, text, and multimedia elements, is the intellectual property of mcity88 or its licensed third-party providers. Nothing in these Terms grants you any right, licence, or interest in such intellectual property. You may not copy, reproduce, distribute, modify, or create derivative works from any mcity88 content without prior written consent from mcity88.
To the maximum extent permitted by applicable law, mcity88, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the mcity88 platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.
The total aggregate liability of mcity88 to you for any claim arising out of or relating to these Terms or the Services shall not exceed the amount deposited by you to your mcity88 account in the thirty (30) days preceding the event giving rise to the claim.
mcity88 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use the platform at your own risk.
mcity88 is committed to promoting responsible gaming practices among its Members. All mcity88 accounts include the following self-management tools, accessible at any time from your account settings:
For further guidance on responsible gaming, please visit our dedicated Responsible Gaming page. Members who are minors or who are self-excluded from gambling services are strictly prohibited from accessing the mcity88 platform.
21+ Only. mcity88 is strictly for adults aged 21 and above. If gambling is affecting your wellbeing, please use the self-exclusion tools available in your account or contact our support team immediately.
mcity88 reserves the right, at its sole discretion, to suspend, restrict, or permanently close any Member account at any time and for any reason, including but not limited to breach of these Terms, suspected fraud, money laundering, identity concerns, or any other conduct deemed detrimental to the platform or its Members. In cases of account closure not attributable to Member misconduct, any verified real-money balance will be returned to the Member via the original payment method.
You may close your account at any time by contacting mcity88 support via the live chat service on this site.
mcity88 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, mcity88 will use reasonable efforts to notify registered Members via email or an on-platform notification. Your continued use of the mcity88 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.
These Terms shall be governed by and construed in accordance with the laws applicable under the international gaming authority licence under which mcity88 operates. Any dispute arising out of or in connection with these Terms that cannot be resolved through mcity88's internal complaints procedure shall be submitted to binding arbitration before an independent dispute resolution body designated by the relevant licensing authority.
Nothing in this clause limits your rights as a consumer under applicable mandatory local laws.
If you have any questions regarding these Terms and Conditions, please contact the mcity88 support team via the 24/7 live chat service available on this site, or by email at:
mcity88 is headquartered in Kuala Lumpur, Malaysia. Our support team targets email responses within 2 hours.
The principles behind the mcity88 Terms reflect our core commitments to Malaysian players.
mcity88 operates under an international gaming authority licence. These Terms are binding regulatory commitments — not aspirational marketing statements. Player fund segregation, fair play certification, and dispute resolution are all mandated by licence.
Every bonus offered by mcity88 comes with clearly stated wagering requirements and expiry dates. We publish these terms before you claim, not after. No hidden conditions, no retroactive rule changes once a promotion is active.
Your mcity88 balance is held in a segregated player fund account, separate from operational capital. This protection is a licence requirement and ensures your deposited funds are protected regardless of the platform's commercial circumstances.
All mcity88 game outcomes are generated by independently certified RNGs or live studio systems from licensed providers. Published RTP figures are enforced as platform requirements, not approximations. You are always playing on a level field.
mcity88 provides deposit limits, session time alerts, cooling-off periods, and permanent self-exclusion tools to every Member. These are available directly in your account settings and can be activated at any time without needing to contact support.
If you have a concern about any aspect of your mcity88 experience, our 24/7 live chat team is the first point of contact. Unresolved disputes are escalated to independent arbitration under the terms of our international gaming authority licence.
Our support team is available around the clock via live chat on this site. For email enquiries, write to [email protected] — we respond within 2 hours. Already a member? Log in now to access your full mcity88 account.
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